Shatterproof & Waterproof , Creative Shaped String Lights for Outdoor Holiday Decorations

Q: Does it support multi-string connection?  

A:Some models support stringing. Please check the “Stringing Compatibility” section in the product specifications.  

Q: Is it cold-resistant for outdoor use? 

A: Yes, with IP65 protection, it withstands low temperatures and resists rain/snow, suitable for year-round outdoor use.

Q: Can damaged LED beads be replaced? 

A: LED beads feature shatterproof design with low failure rate. Replacement is supported for select models.

Q: What are the transportation methods for solar lights?

A: We offer air freight (5-10 days), sea freight (20-40 days), and courier services (DHL, FedEx, UPS).

Q: Can I track my shipment?

A: Yes, we provide tracking numbers for all shipments upon dispatch.

Q: What payment methods are accepted?

A: We accept wire transfers, PayPal, Western Union, credit cards, and L/C for bulk orders.

Q: Is a deposit required before production?

A: Yes, a 30% deposit is typically required, with balance due before shipment.

Q: Can I customize packaging with my brand logo?

A: Yes, we offer OEM/ODM services including branded packaging (minimum order quantities apply).

Q: Is the packaging material recyclable?

A: Most packaging materials are recyclable. Contact customer service for specific recycling information.